Call Management The Easy Way

We understand that in business your time is valuable, so using the web based products available you can cut down the amount of time it takes to manage the all important changes, you sometimes need to make, to your inbound calls.

Call Planner
Call Planner is the first step in taking control of inbound calls. This flexible package allows instant changes via the web to call routing.

Call Manager
Call Manager provides all the functionality of Call Planner, with the additional power of an IVR and online message storage via an audio server.

Call Director
Call Director is more advanced than Call Planner or Call Manager. This sophisticated call handling package queues calls in the network to ensure clients never receive an engaged tone.

Q Control
Q-Control provides you with complete control online of how calls are queued in the network.

Mid Call Transfer
The Mid-Call Transfer solution will handle any calls transferred within your phone system from our exchange thus freeing up your phone lines to answer further inbound calls.

Call Recording
The Call Record solutions give you the freedom to record conversations at the touch of a button or automatically, and because the hardware is held in-house there's no need for you to purchase expensive recording equipment.